Business Loan Collection Officer

Job Responsibilities:

  • Manage a portfolio of accounts to ensure timely debt collection and recovery
  • Conduct field visits to meet clients and negotiate settlements
  • Liaise with legal advisors to pursue legal action for debt recovery, when necessary
  • Keep accurate and up-to-date records of all collection activities
  • Maintain a high level of customer service while adhering to company policies and procedures
  • Collaborate with internal departments to resolve disputes and discrepancies
  • Continuously improve the debt collection process by identifying opportunities for efficiency and effectiveness
Department: Loan Services
Project Location(s): Chinatown
Education: Minimum Diploma in any field of study
Compensation: $4,500


  • A minimum of 5 years of field collection experience, preferably in the financial services industry
  • Minimum Diploma in any field of study
  • Legal experience or knowledge related to debt recovery processes
  • Strong negotiation and communication skills, both written and verbal
  • Ability to work independently and as part of a team
  • High level of integrity and professionalism
  • Detail-oriented with strong organizational and time management skills
  • Proficiency in Microsoft Office Suite
  • Possess a Driver’s license

Other Information

  • Salary: $4,500 per month
  • Working Hours: Mon to Fri, 9.30am to 6.30pm
  • Location: Chinatown MRT
  • Performance Bonus

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