Global Support Lead cum Senior Network System Engineer

Job Responsibilities:

  • Provide technical leadership to the IT Operations team (vendor and local IT) to support system operations, Microsoft O365, networking, servers, change management, configuration management, user support, IT security, database administration, and Microwave communications
  • Support the Infrastructure lead on the enterprise LAN/WAN, IP Telephony, Routing, Wireless Backhaul, Data Centre Networking Technology, Cambium Networks (cnMaestro), and Network Management Systems (NMS) covering fault, configuration, performance, and capacity management environments and lead the design, plans, and implementations of related projects
  • Manages and performs expert-level network maintenance, upgrades, and configurations. Identifies, diagnoses, and resolves expert-level network problems
  • Good knowledge of Security Management (Cisco, Juniper, Fortinet, Checkpoint, Palo Alto, VMWare NSX, etc)
  • Work with the Infra team to evaluate new and prospective network technologies. Be a proactive member in the design and selection of future platforms, addressing cross-technology and cross-platform issues
  • Execute Business Continuity Planning and Disaster Recovery Planning
  • Roadmap network system and advise on process improvements
  • Oversee the user account management and development and deployment of patches
  • Identify and thoroughly research various server/storage architectures and applications suited for business operations and develop the business case justification if needed
  • Oversee installs, configuration, upgrades, administration, monitoring, maintenance, and security for the agency file and database servers. Ensure that the server uptime is meeting the metrics
  • Identify security risks and coordinate their remediation
  • Manage responses to security incidents
  • Provide practical security best-practice guidance to agency-wide networking initiatives
  • Monitor and enforce security procedures
  • Analyze the impact of existing or proposed projects on the enterprise infrastructure to ensure that projects do not compromise the security of the infrastructure or security policies
  • Manages group’s expectations and ensures prompt and complete service
Department: Info Technology
Project Location(s): Tanjong Pagar
Education: Bachelor’s Degree, Postgraduate Diploma, Professional Degree in any of the following: Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent
Compensation: $8,500 to $9,200


  • The candidate must possess a Bachelor’s Degree, Postgraduate Diploma, Professional Degree in any of the following: Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent
  • Understanding current networking trends, including SDN for Datacentre and SDWAN for WAN
  • At least 10 years of experience as an Architect with multi-disciplinary technical skills in Virtualization’s hypervisors, systems & storage, Backup, Network, DB, O365 and Hyper-converged
  • Expert knowledge of Load Balancing platforms – F5 or AVI / VMWare/Nutanix – is a MUST
  • 5+ years of experience in Azure cloud engagement
  • 7+ years of Network Virtualization with VSAT Broadband experience
  • 3+ years of experience with Cambium Networks (Wireless Backhaul), Microwave links communication
  • Good knowledge of Certificates, DNS, DHCP, Authentication, and Authorisation
  • Experience with Cisco routing/switching equipment and routing technology and protocols
  • General experience with security technologies, such as firewalls, intrusion detection, threat mitigation
  • Professional certification, such as the CCNP, CCIP, or CCIE is advantageous
  • Vulnerability management experience
  • Compliance or audit experience
  • Process automation experience
  • Budget planning and/or cost estimation experience
  • Well-organized team player
  • Advanced analytical and conceptual thinking skills
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Advanced technical and documentation skills

Other Information

  • Working Location: Tanjong Pagar
  • Salary: $8,500 to $9,200
  • Working Days: Mon to Fri
  • Working Hours: 9am to 6pm
  • Travelling is required

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