Job Responsibilities:
1. Marketing and Content Oversight
- Review and approve the marketing vendor’s proposed themes and ideas for monthly social media posting cycles
- Vet completed marketing materials (copy, imagery, videos) to ensure alignment with brand values
- Coordinate with vendor and staff on filming days, including product preparation and filming requirements
- Provide input on advertising themes, packaging, areas of focus, cost‑saving opportunities, and strategies to improve brand awareness. Note: The vendor manages most operational and content production work. Existing photo/video content supports posting until December, with some additional filming required in the coming months.
2. Customer Enquiries
- Respond to customer enquiries via Instagram, WhatsApp, and the company’s CRM messaging system
- Escalate enquiries to relevant staff when necessary
3. Website and Product Content
- Coordinate product photography shoots with the photographer when required
- Upload product photographs and information to the company’s website catalogue
4. Operations
- Handle ad hoc operational requests, such as monitoring packaging and operational supplies, and arranging replenishment when needed
5. Compliance
- Conduct Ministry of Law screening and due‑diligence checks
- Prepare and submit cash transaction reports to the Singapore Police Force where required
6. Ad-hoc
- Tasks as and when assigned by Managing Director
Department: Customer Service, Marketing / Public Relations
Project Location(s): Singapore
Education: Minimum Diploma in Business or equivalent with 2 years of working experience
Compensation: $3,200 to $3,800
Requirements
- Minimum Diploma in Business or equivalent with 2 years of working experience
- Strong attention to detail and ability to ensure brand consistency
- Excellent communication skills for vendor coordination and customer engagement
- Familiarity with social media platforms (Instagram, Facebook, TikTok) and ability to oversee posting schedules
- Experience in reviewing digital content (copy, graphics, video) for brand alignment
- Basic knowledge of social media analytics and ability to provide input on improving reach and engagement
- Familiarity with CRM systems and website content management
- Ability to manage multiple tasks and deadlines
- Knowledge of compliance requirements under Singapore’s Ministry of Law is an advantage
- Possession of Class 3 Driving License is advantageous